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Professional and effective cabin crew members form the backbone of a successful airline. This course explores the roles of flight attendants and covers safety, emergency procedures and customer servic...
Learning Outcomes On successful completion of this unit, you will be able to: Identify what emotional intelligence is and what it is not.Explain what emotional intelligence is and why it is important...
Introduction to computer hardware and software: This may include an overview of the different components of a computer, such as the processor, memory, and storage, as well as the different types of s...
The Customer Service Problem Solving and Troubleshooting course is designed to equip participants with the knowledge and skills necessary to effectively handle customer inquiries and resolve issues. I...
Course Summary: Communication Foundation The Communication Foundation course provides students with a solid understanding of the principles and practices of effective communication. The course covers...
A Customer Service English Language Course typically aims to provide training for individuals who want to improve their English language skills for the purpose of working in a customer service role. T...
Fundamental grammar is a course that covers the basic principles of grammar and sentence structure. Students will learn about parts of speech, including nouns, verbs, adjectives, and adverbs, as well ...
Interpersonal Communication courses typically focus on the study of communication between individuals in a variety of settings, including personal relationships, group interactions, and organizational...
An Advanced Grammar course is designed to help students improve their understanding and mastery of the English language by focusing on advanced grammar concepts and structures. The course will cover ...
A Dangerous Goods course is designed to provide individuals with the knowledge and skills necessary to safely handle, transport, and dispose of hazardous materials. The course covers the regulations ...
A first aid training course is there to teach people how to perform these first aid skills. The course consists of a wide range of theoretical knowledge, as well as several practical skills, which cov...
Problem solving techniques is a course that focuses on teaching individuals a systematic and structured approach to tackle various problems in life, work or academic settings. The course covers a wid...
Critical thinking is a course that teaches the skills and strategies needed to analyze information and make rational decisions. It typically covers topics such as argument analysis, decision-making, ...
What are the benefits of emotional intelligence?- Time and time again, we hear senior leaders in organizations say they hire and promote based on emotional intelligence rather than par...
This course provides a comprehensive overview of the safety equipment and preflight checks that are necessary for safe and successful aviation operations. The course begins with an introduction to th...
The Survival Training Course for cabin crew is designed to prepare flight attendants for various survival scenarios that may occur in the event of a ditching or crash landing. The training typically ...
The Introduction to Emergency Procedures course for cabin crew provides a basic overview of emergency procedures that may be encountered on board an aircraft. The training typically covers: Types of ...
The Security Hijack & Bomb Threat course for cabin crew is designed to prepare flight attendants for potential security incidents that may occur on board an aircraft. The training typically cover...
Emergency & Evacuation training for cabin crew is a comprehensive program designed to prepare flight attendants for a wide range of emergency scenarios that may occur on board an aircraft. The tr...
A fire fighting training course for cabin crew typically covers the following key topics: Fire triangle: Understanding the three elements (heat, fuel, and oxygen) that are required for fire to occur ...
The standard operating procedure (SOP) course for cabin crew is a comprehensive training program that covers the procedures and protocols that flight attendants are expected to follow during each pha...
The "Mastering Common Interview Questions" course is designed to prepare individuals for job interviews by teaching them how to effectively answer common questions that are frequently asked by interv...
Having completed this module, you will be able to: Discuss the basics of critical thinking, including its types and salient features. Analyse different situations involving conflict of interests. Id...
Being an effective team member involves several key skills and behaviors, including active listening, clear communication, collaboration, adaptability, and a positive attitude. To be an effective team...
The "Communication within Teams" course focuses on improving communication skills within teams, to enhance team performance, collaboration, and overall success. Topics covered in this course could in...
An airport operation introduction course provides students with a foundational understanding of the various functions and processes that take place within an airport. The course covers a range of top...
